Inbound  Outbound


HIGH TECH

HUMAN TOUCH
ActivA is a contact center specialized in the handling of phone calls (inbound and outbound) and back office services. ActivA provides your Company with all the experience and professionalism of its staff, supplying a service that allows time-cost optimization in many business areas.
Direct line with your customers

Through the customized Customer Relation Management, ActivA manages for you all the activities which keep your company top of mind among your customers.


  • CUSTOMER LOYALTY IS ENSURED THANKS TO YOUR CONTINUOUS ATTENTION

     
  • 'SLEEPING' CUSTOMERS REPRESENT AN IMPORTANT BUSINESS POTENTIAL

     
  • NEW CUSTOMERS ARE IMPRESSED AND ATTRACTED BY A SUPPLIER WHO DEDICATES TO THEM THE SAME ATTENTION GIVEN TO CONSOLIDATED CLIENTS





SECRETARY ActivA
Backoffice services
TOLL-FREE
Toll-free number  Customer Management
EMERGENCY 24H
Emergency service 24h
SERVICES
CATI  Telephone interviews  Relations with customers
MARKET RESEARCH
Market research