Inbound – Outbound


HIGH TECH
HUMAN TOUCH
Home
Mission

ActivA's mission is to offer high level services, able to provide tangible commercial impulse to our customers’ business.

The aspects where Activa is particularly engaged for the respect of this mission are:


  • Maximum quality of the provided services
     
  • Flexibility and collaboration, in order to create a partnership relation with the customer
     
  • Training, updating and involvement of the staff, carefully selected, qualified and motivated
     
  • Constant technology upgrading
     
  • Safety in working conditions
     
  • Respect of the rules about privacy
SECRETARY ActivA
Backoffice services
TOLL-FREE
Toll-free number – Customer Management
EMERGENCY 24H
Emergency service 24h
SERVICES
CATI – Telephone interviews – Relations with customers
MARKET RESEARCH
Market research